{"id":8993,"date":"2021-08-19T19:26:33","date_gmt":"2021-08-19T19:26:33","guid":{"rendered":"https:\/\/digitalr.com\/pts2021\/?page_id=3356"},"modified":"2021-10-25T13:06:36","modified_gmt":"2021-10-25T20:06:36","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.pickeringlabs.com\/redesign1\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"

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Get the answers you need, because your success is our success.<\/strong><\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ disabled_on=”on|off|off” admin_label=”Desktop HERO Image and Text (Image in Blue Row)” module_class=”hero-section” _builder_version=”4.10.8″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” background_image=”https:\/\/www.pickeringlabs.com\/redesign1\/wp-content\/uploads\/2021\/09\/Contact_Header2.jpg” locked=”off” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” module_class=”hero-row” _builder_version=”4.10.8″ _module_preset=”default” background_color=”RGBA(0,0,0,0)” width_tablet=”” width_phone=”” width_last_edited=”on|desktop” custom_margin=”||||true|false” custom_margin_tablet=”||||true|false” custom_margin_phone=”||||true|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||true|false” custom_padding_tablet=”||||true|false” custom_padding_phone=”||||true|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Open Text and Black Text Box” module_class=”hero-top” _builder_version=”4.10.8″ _module_preset=”default” text_font=”Montserrat|300|||||||” header_line_height=”38px” header_2_font=”Montserrat|700|||||||” header_2_font_size=”24px” header_2_line_height=”1.1em” background_color=”#000000″ width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_padding=”||||true|true” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Get the answers you need, because your success is our success.<\/strong><\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Gradient line under picture” _builder_version=”4.10.4″ _module_preset=”default” custom_margin=”0px|0px|40px|0px|false|true” custom_padding=”0px|0px|0px|0px|true|true” locked=”off” global_colors_info=”{}”][et_pb_fullwidth_code _builder_version=”4.9.11″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|true|true” custom_padding=”0px|0px|0px|0px|true|true” global_colors_info=”{}”]<\/svg>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Introduction” module_class=”product pts-content” _builder_version=”4.10.4″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.10.0″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Introduction\/Overview” _builder_version=”4.11.4″ text_font=”Montserrat|300|||||||” text_text_color=”#000000″ header_font=”Montserrat|700|||||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Contact Us — Really, We Actually Want to Hear From You.<\/h1>\n

Our chemists at Pickering Laboratories, Inc. are here for you! We value each interaction we have with our customers as an opportunity for learning more about how to support your essential work. We have Technical Support, Customer Service and Sales staff available to fit any need or answer any questions that you may have. Below you will find different ways in which you can contact us and we do encourage you to reach out! <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”How to contact us” module_class=”pts-content” _builder_version=”4.10.4″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row admin_label=”How to contact us” _builder_version=”4.10.0″ _module_preset=”default” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”How to contact us” module_class=”about” _builder_version=”4.10.8″ _module_preset=”default” text_font=”Montserrat|300|||||||” text_text_color=”#000000″ header_font=”Montserrat|700|||||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

How to Contact Us\u00a0 \u200b <\/a><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”How to contact us” module_class=”pts-content” _builder_version=”4.10.4″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row admin_label=”How to contact us” _builder_version=”4.10.0″ _module_preset=”default” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Address and phone numbers” module_class=”about” _builder_version=”4.10.8″ _module_preset=”default” text_font=”Montserrat|300|||||||” text_text_color=”#000000″ header_font=”Montserrat|700|||||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

Hours<\/h3>\n

Normal operating hours are from 7:00 a.m. to 4:00 p.m., Pacific Standard Time, Monday \u2013 Friday. Should you call at any other time, you may leave a message with your name and telephone number. Your request will be acknowledged and acted upon at the beginning of the next working day.<\/p>\n

Telephone<\/h3>\n

Within the United States, and including Canada: 1-800-654-3330<\/strong>
From Mexico, and all other countries: 650-694-6700<\/strong>
Facsimile (Fax, Telefax, T\u00e9l\u00e9copieur): 650-968-0749<\/strong><\/p>\n

Mail<\/h3>\n

Pickering Laboratories, Inc.
1280 Space Park Way
Mountain View, California 94043 USA<\/p>\n

Websites:<\/h3>\n

Main Website: www.pickeringlabs.com<\/a><\/strong>
Testing Website: www.pickeringtestsolutions.com<\/a><\/strong><\/p>\n

E-mail Addresses:<\/h3>\n

Support: support@pickeringlabs.com<\/a><\/strong>
Marketing: marketing@pickeringlabs.com<\/a><\/strong>
Sales: sales@pickeringlabs.com<\/a><\/strong>
Ordering: orders@pickeringlabs.com<\/a><\/strong>
Accounting department: accounts@pickeringlabs.com<\/a><\/strong>
Web Master: jesse@digitalr.com<\/a><\/strong><\/p>\n

Product Returns:<\/a><\/h3>\n

Products can be returned if unopened and 3 months of shelf life remaining. Approval for the return can be obtained by contacting Customer Service (orders@pickeringlabs.com<\/a><\/strong>). A Return Goods Authorization (RGA) number will be given with instructions for the return. A restocking fee of 15% will be applied. Custom formulations, including custom pH, cannot be returned.<\/p>\n

Technical Assistance:<\/a><\/h3>\n

Products can be returned if unopened and 3 months of shelf life remaining. Approval for the return can be obtained by contacting Customer Service (orders@pickeringlabs.com<\/strong><\/a>). A Return Goods Authorization (RGA) number will be given with instructions for the return. A restocking fee of 15% will be applied. Custom formulations, including custom pH, cannot be returned.<\/p>\n

For technical questions concerning products in this catalog please contact Pickering Laboratories and ask for Customer Service.
Within the U.S.: 1-800-654-3330<\/strong>
From outside of the U.S.: 650-694-6700<\/strong>
Facsimile: 650-968-0749<\/strong>
Support: support@pickeringlabs.com<\/a><\/strong><\/p>\n

For technical assistance on Pickering systems or consumables in use in your laboratory, call Customer Service. If the problem is manifested in your chromatogram, please fax the operating conditions, chromatogram, and your contact information to Pickering Laboratories, Attn. Technical Support.<\/p>\n

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Talk with a Chemist<\/a>\u00a0 \u00a0<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Chimist” module_class=”product pts-content” _builder_version=”4.10.4″ custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row admin_label=”How to contact us” _builder_version=”4.10.0″ _module_preset=”default” background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.9.11″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”Chimist” module_class=”about” _builder_version=”4.11.4″ _module_preset=”default” text_font=”Montserrat|300|||||||” text_text_color=”#000000″ header_font=”Montserrat|700|||||||” background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

The Best Help Comes From Someone Who Understands Your Industry<\/strong><\/p>\n

At Pickering Laboratories, Inc. our technical support chemists can boast to over 60 years of combined experience! We can be reached over the phone or by email to help with any technical question that you may have. We encourage you to contact us with any query or custom request; we will ensure that our experts give you the best advice available! Have a new testing success or material finding you\u2019d like to share? Our chemists love talking to clients, confidentially or otherwise, about their work. When we learn more about how and why you preform testing, it helps us better position our products to meet your needs.<\/p>\n

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\n

Products<\/strong><\/h2>\n<\/div>\n

Artificial Perspiration<\/a> | Artificial Saliva<\/a> | Artificial Urine<\/a> | Artificial Cerumen<\/a>
Simulated Lung Fluid<\/a> | Simulated Waters<\/a> | Custom Formulations<\/a><\/p>\n

\"Guaranteed<\/div>\n

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\n

Products<\/strong><\/h2>\n<\/div>\n

Artificial Perspiration<\/strong><\/a><\/p>\n

Artificial Saliva<\/a><\/strong><\/p>\n

Artificial Urine<\/a><\/strong><\/p>\n

Artificial Cerumen<\/a><\/strong><\/p>\n

Simulated Lung Fluid<\/a><\/strong><\/p>\n

Simulated Waters<\/a><\/strong><\/p>\n

Custom Formulations<\/a><\/strong><\/p>\n

\"Guaranteed<\/div>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

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