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Accessibility Assistance Statement

Pickering Laboratories Accessibility Statement

Updated: October 2021.


Pickering Laboratories strives to ensure that its services are accessible to people with disabilities. Pickering Laboratories has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on makes available the UserWay’s Web Accessibility Widget is powered by a dedicated accessibility server. The software allows to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.


Pickering Laboratories continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan with UserWay’s Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Pickering Laboratories Customer Support as follows:

Phone: 1 (800) 654-333

If you experience any issue using or accessing our websites ( and/or or any of our content, please call our support team at 1-800-654-3330 or email them at We are committed to provide any assistance for any specific customer request that comes to us via telephone or email. This includes but is not limited to any request for information or the completion of a business transaction.

Our effort in providing complete accessibility and inclusion for all of our customers is an ongoing effort. We are continuing to redevelop our websites and are implementing third party ADA software to further enhance the accessibility of our websites.

If you have any feedback or suggestions on how we can improve our websites, please contact our support team at 1-800-654-3330 or email them at