Support

Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for our website.

Any personal information submitted to us through this website is kept confidential and will be used for the following:

  • To contact you.
  • To fulfill any requested product or service.
  • To alert you about the potential changes or other news related to our company or products.
  • We may share your information if we believe it is reasonably necessary to do to detect and prevent fraud, security or technical issues, as well as to protect our personnel and property.
  • We may also share your personal information with companies that help us to run and promote our business such as customer support services, distributor partners, payment processing services, email, social media, marketing platforms, and hosting services.
  • If legally required, we may have to share your information with law authorities.
  • We use cookies for online shopping, Google Analytics and to improve our website. You agree to our use of cookies by continuing to use our site.
  • When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
  • An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
  • For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
  • To help process online orders, our online shopping cart will require you to submit personal information. It also logs your IP address.
  • Our security software logs email and IP addresses of detected spammers. This information is used to block them from spamming our blog and forms.
  • We use IP addresses to determine country of origin, so we can direct international visitors to our list of suitable international distributor partners.
  • We use Google Analytics to track visitors that use our website. This information is used for general reporting purposes. Please see Google’s privacy policy for additional information about their data protection, collection and use.  Also, please review their documentation regarding their use of IP addresses and cookies.
  • To have your information removed from our systems, please contact support@pickeringlabs.com.

Please contact us if you have any questions about our privacy policy.